Our Services...

Bringing people together to reflect, create, and transform.

At Cygnet, we create the conditions for courageous conversations, shared decision-making and community-led change.

We specialise in the design and facilitation of culturally responsive, trauma-aware, healing orientated and participatory processes that bring diverse voices together to connect, reflect and co-create solutions in response to complex social challenges. Our work is grounded in deep listening and relational practice, honouring local knowledge, cultural identity and the wisdom held in lived and living experiences.

Our work supports people to bridge differences, restore trust and co-create pathways forward through shared decision making and collective action, even in the midst of complexity, conflict or change. Whether navigating grief and conflict, shaping policy through community voice, or walking alongside systems reform, our team brings deep listening, critical insight and trauma-informed practice to every engagement.

We support:

• Community Engagement: Yarning circles, storytelling forums, community dialogues.
• Participatory Action Research: Co-designed research projects that inform justice, healing and equity.
• Strategic & Operational Planning: Collaborative workshops mapping co-created pathways and solutions.
• Systems & Policy Development: Informed by lived and living experiences.
• Trauma-Informed Facilitation: Skilled support for navigating grief, conflict, adversity or transition.
• Knowledge Harvesting & Translation: Gathering lived and living experience stories and data and translating it into actionable insights for systems influence.

Walking alongside organisations to imagine, design and embody meaningful change.

Our consultancy supports transformation that is relational, reflective and real. At Cygnet, we offer strategic advisory and consultancy services to support organisations, systems and communities to respond thoughtfully to complexity, navigate transitions and embed justice, healing and relational integrity into the heart of their work.

We work closely with our clients—government agencies, community-controlled organisations, NGOs, philanthropic bodies and private sector leaders to co-create solutions that are grounded in context, guided by values and committed to long-term impact. 

We support: 

• Strategic and operational planning
• Policy and program design and review
• Systems mapping and change facilitation
• Cultural capability development and organisational transformation
• Restorative and trauma-informed systems change
• Equity, inclusion and anti-racism strategy development
• Governance and leadership advisory
• Community consultation and engagement planning

We understand that organisational transformation is not simply a technical exercise; it is relational, emotional and political.

Cultivating connection. Strengthening community. Building futures of trust.

At Cygnet, we understand that strong, resilient communities are built by nurturing the everyday relationships that hold us together. Our Restorative Practices focus on the business of relationships, the intentional, ongoing work of connecting, building and deepening trust as the foundation for collective wellbeing. 

We believe that restorative practices are a way of being, not simply a set of interventions. They invite us to live relationally, to foster environments where belonging, respect and shared accountability are woven into the fabric of daily life. Through simple yet profound practices, we help individuals, teams and communities lay the foundations for safety, resilience and collective wellbeing.

We support:

• Community building circles that strengthen relational trust
• Restorative dialogue practices to deepen connection and understanding
• Relational leadership development for organisations and teams
• Embedding restorative values and practices into organisational culture
• Trauma aware and culturally grounded approaches to relationship building
• Training and mentoring in everyday restorative practice skills

Our Approach:
Our approach to restorative practice is intentional, relational, trauma-aware and culturally grounded, recognising that connection is the heart of community resilience. Our work is grounded in a deep respect for the dignity, wisdom and relational needs of all people. We walk alongside communities and organisations to build practices that centre voice, strengthen relationships and cultivate shared ownership of culture, purpose and wellbeing.

We are intentional about creating spaces where:

• Connection is prioritised over correction
• Listening is honoured as a transformative act
• Responsibility and care are shared collectively
• Cultural identity and safety are nurtured at every step

Restorative practices are not just a strategy for times of crisis; they are a daily investment in the conditions that prevent harm, foster equity and inspire thriving communities.

We don’t just respond to harm, we build the relational ecosystems where healing, trust and transformation become possible.

By nurturing the relational soil, restorative practices lay the foundation for communities to respond with strength and wisdom when challenges arise.

When harm disrupts relationships, we respond with courage, connection and care.

At Cygnet, we believe conflict and harm when held with integrity can become powerful catalysts for growth, understanding and healing.

We support individuals, families, teams and communities to repairtrust, restore relationships, respect, belonging and transform conditions that give rise to conflict and harm.

Whether responding to interpersonal harm or systemic breakdown, we create safe spaces for healing, dialogue and restoration. Our approach centres relationship, cultural integrity and the power of shared understanding.

We support:

• Restorative justice conferencing and healing circles
• Mediation, conflict coaching and workplace restoration
• Multi-party dialogue and systems-level repair
• Long-term strategies for transforming conflict and culture

Our Approach: 

Our approach to responding to harm is similarly relational, trauma-aware, and culturally grounded, holding space for complexity, truth-telling and healing. We approach conflict with care and a deep respect for the stories, strengths and sensitivities that shape each context. We enter gently, taking time to listen, to understand and to build trust before any process begins. 

Our work begins with a detailed process of conflict mapping, designed to surface the layers of harm, the systems that sustain it and the human experiences that carry it. This allows us to design bespoke, relevant and specialist responses that reflect the unique needs of the people and communities involved.

Our approach is always intentional, relational, trauma informed and culturally grounded. We don’t impose one-size-fits-all solutions but rather co-create the process with participants, inviting them to be active architects of their own healing and restoration. 

Whether navigating interpersonal conflict, organisational rupture, or systemic harm, we support people to move beyond blame and silence to shared understanding, courageous dialogue and pathways forward that are hopeful, just and enduring.

Restoration takes time. Transformation takes trust. We are here for both.

Empowering change agents. Cultivating courageous leadership. Inspiring transformation. 

Equipping people to lead with courage, compassion and clarity.

At Cygnet, we walk alongside and equip individuals, communities and organisations to build the confidence, capability and consciousness required to lead change, respond to complexity and foster healing. Our training is experiential, culturally safe and deeply practical, designed to foster resilience, critical thinking and social responsibility.

Our approach is based in co-designing training programs with our clients and their communities. We view training as a relational process, not a one-size-fits-all solution. 

Our focus areas include:

· Restorative Justice, Restorative Practices (Family Led Decision Making) and conflict transformation

· Peacebuilding, facilitation and participatory practice

· Community development and systems thinking

· Social work, human rights and trauma theory

· Indigenous, decolonising and anti-racist methodologies

· Cultural capability and ethical allyship

· Business, leadership and organisational change 

We support organisations in reflecting critically on power, privilege and systemic issues while fostering cultural humility, empathy and long term transformation. Our team of interdisciplinary experts provide a comprehensive and transformative learning experience. 

Holding space for reflection, growth and cultural integrity in complex practice.

We hold space for reflective practice, cultural safety, integrity and sustainable wellbeing. Our supervision services are holistic, culturally grounded and relational. We support practitioners, leaders, change agents and teams navigating complexity to stay aligned with purpose, centred in practice and supported in community.

We support:

• Individual and group supervision
• Cultural consultation and coaching
• Integration of trauma-informed, decolonising, relational and systemic lenses
• Ethical decision-making and practice integrity 
• Cultural supervision grounded in First Nations worldviews, for Aboriginal and Torres Strait Islander professionals (supporting colonial/cultural load, community obligations and identity safety)
• Cultural consultation and coaching for allies and non-Indigenous practitioners
• Coaching in cultural humility, strengths-based allyship and decolonising practice 

We don’t simply “deliver” supervision, we co-create a safe, supportive space for inquiry, insight and restoration. 

We enter gently, build relationships with care, and walk alongside people in ways that honour their stories, communities and responsibilities.

Speaking truth with heart, vision and purpose.

We offer powerful, heart centred keynote speaking and public engagement for events, conferences and community gatherings that seek to move minds, open hearts and inspire meaningful change. Our keynote offerings are not performances, but invitations.

Our keynote offerings are culturally grounded weaving storytelling, lived and living experience, truth-telling and visionary insight to spark courageous conversations and catalyse collective action.

Whether addressing a room of changemakers, holding space for deep listening, or inviting people into bold imagination, our speakers bring presence, authenticity and hope to every engagement. 

Through word and presence, our CEO Christine Thomas offers a rare blend of clarity, compassion and cultural authority inviting audiences into radical empathy, relational justice and bold imagination for what’s possible.

Our Offerings

• Keynotes, lectures and panel participation – grounded in lived and living wisdom, professional expertise and systems insight
• Truth-telling and storytelling facilitation – guiding audiences into deeper understanding and relational justice
• Talks on peacebuilding, healing, leadership and cultural transformation – rooted in real stories, informed by experience and delivered with soul

We don’t just speak to inform; we speak to transform. 

In engaging Cygnet’s expertise on a fee-for-service basis you are making a valued contribution to the economic stability and well-being of our organisation and supporting us to offer our services and undertake projects for the benefit of the greater community.

We believe that the services we offer should be available to everyone, so when you seek to engage Cygnet’s services we will endeavour to work out a fee structure that balances the energy we put in with the level of remuneration you or your organisation can afford.

We also welcome donations from those who wish to support Cygnet’s peacebuilding work in the community.

We appreciate and welcome your involvement with Cygnet and hope that it will provide a foundation for ongoing relationship and collaboration.